Medallia Zingle

Company profile

Medallia Zingle company profile

Zingle, a Medallia company (MDLA), is a software solution that helps businesses communicate with customers via texting and other mobile messaging channels. Zingle allows businesses to engage, support, and respond to customers in the new mobile messaging era. Zingle’s cloud-based platform works on any device and provides all the software tools to deliver an instant, actionable, and seamless customer service experience. By combining the immediacy of chat with the flexibility of mobile, Zingle is enabling businesses to provide the "instant gratification" service that their customers increasingly expect across a number of industries. Zingle pioneered the business messaging space in 2009 by being the first to offer business texting on its patented platform. Today over 2,000 businesses use Zingle, including Hyatt, Whole Foods, Marriott, and ZipCar. Zingle is the only company to offer simple yet powerful technology like messaging workflow, analytics, integrations, and automation. More info: http://www.zingle.com.