Dureach support follows the work users do in the application. Start with a feature section or choose an end-to-end workflow.
Signals → Leads → Enrichment → Decision → Outreach → Pipeline
- Getting started
- Company and contact data
- Trade intelligence
- Enrichment
- AI and Copilot
- information and website visitors
- Outreach and campaigns
- CRM and pipeline
- Integrations
- API and webhooks
- Billing and usage
- Troubleshooting
- FAQ
Choose a goal
- Find buyers with shipment records, then enrich a decision maker and create a campaign.
- Vet a supplier by reviewing shipment history, company information, and notes.
- Turn a website visitor signal into an owner, a contact, and a CRM next step.
- Build an outbound pipeline from company search through replies and opportunities.
Feature access, credits, provider connections, and sending readiness vary by workspace. Review the current state in the app before retrying a blocked action.
Recommended first actions
- Connect a sender in Integrations.
- Search companies or trade records and save only records whose identity you checked.
- Find and enrich a contact, then keep the verified result in a named list.
- Build a campaign, validate the audience and schedule, and monitor replies in CRM.
Troubleshooting path
An empty result usually comes from a restrictive filter or an unrecognized query. A blocked action usually comes from workspace permission, sender authorization, or usage entitlement. Open the linked task guide for the exact status and recovery steps, and include the workspace, route, timestamp, and redacted error message when escalating.