My Customer Lens

Company profile

My Customer Lens company profile

MyCustomerLens creates on-demand insights from unstructured feedback so that you can make faster and more informed decisions about how to grow your business. Our award-winning platform automates your ability to listen everywhere, summarise text data and benchmark performance. Listen Everywhere. Organisations can no longer rely on periodic surveys to provide a complete picture of their customer experience. So MyCustomerLens aggregates a wide variety of direct & public feedback, across the entire customer journey, to create a single source of truth. Summarise text data. Stop wasting time and money manually aggregating, analysing and reporting on customer feedback. MyCustomerLens uses bespoke algorithms to make business sense of all your raw text data, in real-time. Benchmark performance. Revenue opportunities are lost when decision-makers can’t see their data in a wider context. So MyCustomerLens benchmarks your performance over time, across locations and against competitors. With MyCustomerLens, decision-makers at growing companies can save time, reduce cost and grow revenues.