Company profile
Madagascar Call Center company profile
Madagascar Call Center delivers outsourced contact center and business process services for customer support and sales programs. Teams handle inbound and outbound calls, live chat, email handling, and ticket management across service and revenue workflows. Offerings cover appointment setting, lead qualification, order taking, customer onboarding, and helpdesk triage. Back-office capabilities include data entry, list cleansing, content review, and CRM updates to maintain accurate records. Operations can include defined SLAs, training, workforce scheduling, and quality monitoring aligned to client playbooks. Integrations typically connect with common CRM and helpdesk platforms to log interactions and measure KPIs. Engagement models support dedicated agents or shared resources sized to campaign needs.
Business identity
- Contact email
- [email protected]
- Phone number
- +261 01 84 25 49 61
- Operating status
- Active
- Company type
- For Profit
- Employee range
- 51-100 employees
- Revenue range
- $0-$1M
- Founded
- 2009-01-01, Year
Headquarters
- Headquarters
- Antananarivo, Analamanga, Madagascar
- Postal code
- 101
- Country code
- MG
- Continent
- Africa