IntraManager

Company profile

IntraManager company profile

IntraManager is an employee engagement and workforce management platform built for contact centers. We unify automated shift planning and forecasting with real-time dashboards, gamification, learning modules, and salary/commission/bonus payroll - so operations leaders can raise adherence, reduce shrinkage, and drive more revenue per agent. Supervisors get a live view of KPIs across queues and teams; agents see clear goals, coaching, and fair rewards that boost motivation and retention. Cloud-based and fast to implement, IntraManager replaces siloed tools with a single source of truth for workforce planning, performance management, and pay—cutting admin time while improving service levels, occupancy, and sales outcomes for BPOs and in-house CX teams.