Dodoma Urban Water Supply and Sanitation Authority

Company profile

Dodoma Urban Water Supply and Sanitation Authority company profile

duwasa manages urban water supply and sanitation services as a public utility. The authority produces, treats, and distributes potable water, operates wastewater collection and treatment, and maintains network infrastructure. Core offerings include new and upgraded connections, meter installation and reading, leakage reporting and repairs, and customer billing with digital payment options. The organization provides water quality monitoring through laboratory testing and shares service updates, tariffs, and planned outages. Procurement notices, tenders, and project information support network expansion and asset rehabilitation. Customer care channels handle inquiries, complaints, and community education on conservation and safe sanitation.