Company profile

Chargeflow company profile

Chargeflow offers an AI-driven platform for automated chargeback management and prevention tailored to e-commerce merchants. The system integrates with payment processors, CRMs, and online stores to ingest chargeback notifications, gather extensive evidence, and submit dispute responses without manual effort. It uses a proprietary AI engine that continuously optimizes win-rate strategies by analyzing large volumes of data and fine-tuning against card-scheme rules. The company also provides pre-dispute alerts to help merchants identify and address potential fraud before it escalates to full chargebacks. Insights and analytics are surfaced through a dashboard that delivers real-time metrics, win probability, and tailored recommendations.

Business identity

Contact email
[email protected]
Operating status
Active
Company type
For Profit
Employee range
00101-00250 employees
Revenue range
$1K+
Founded
2021-12-26

Headquarters

Headquarters
Batusopang, East Kalimantan, Indonesia
Postal code
7178604
Country code
ID
Continent
Asia

Capital profile

Funding and company signals

Funding stage
Early Stage Venture
Funding rounds
4
Total equity funding
$39M
Last funding
Series A / $25M / 2025-11-18
Last equity funding
Series A / $25M
Investors
4
Lead investors
2
Founders
2
Articles
36

Founders and investors

Founders

Ariel ChenAvia Chen

Lead investors

OpenViewViola Growth

Investors

David AvgiJourney VenturesOpenViewViola Growth

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Shipment data

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