Bontact

Company profile

Bontact company profile

Bontact helps businesses engage their website visitors directly from their website through a Multi-channel customer engagement platform which includes a combo of fastest live chat, call back (to any phone - worlwide), ticket and SMS, all through a single interface. Let Bontact enrich sales and customer live support services by getting your customers to interact with your business. They provide the software infrastructure which will enable interaction between your customers and your sales / support inducing a more personal approach to your service. Their rich portfolio of support solutions, cater to your business needs, focusing your sales/ support on your customer's needs, thus enhancing his positive experience in your web site. The user interface is intuitive, user-friendly and allows generation of advanced reports and segmentation, as well as ongoing management of all solutions as well as recording conversations between your sales force and website visitors. The proactive customer interaction will promote a better shopping atmosphere and customer service.