BMC Helix

Company profile

BMC Helix company profile

BMC Helix delivers a cloud-native platform for IT service and operations management. The portfolio includes Helix ITSM for incident, change, problem, request, and knowledge management, Helix Digital Workplace for employee self-service, and Helix Business Workflows for case management. Helix Discovery maps assets and dependencies across data centers and public clouds to populate a CMDB. Helix Operations Management and AIOps correlate events, detect anomalies, and support root-cause analysis with automation. Additional capabilities cover asset management, capacity and cost optimization, patch and vulnerability remediation, and virtual agent chat for conversational support. The platform supports SaaS and hybrid deployment, integrates with common DevOps..... For more information, log in to dureach.com to view the full company profile.