AIM Technology

Company profile

AIM Technology company profile

AIM Technology provides analytical performance management software solutions for contact centers and service organizations. Its solutions enable contact center managers to enhance customer service, lower staff attrition, increase employee job satisfaction, and contribute to their organizations sustained growth. The company offers Quality Scoring, a Web-based call monitoring and grading application that helps standardize call monitoring and scoring in a contact centre environment, and AIMPerformance a purpose-built and operational performance management application that allows consumer-facing enterprises to transition management of the call center from a traditional cost center to a strategic operational asset aligned with corporate objectives. Its products are used..... For more information, log in to dureach.com to view the full company profile.