Afiniti

Benin
Klouékanmè, Kouffo, Benin, HM 12

Company profile

Afiniti company profile

Afiniti uses patented artificial intelligence technology to pair customers and contact center agents based on how well they are likely to interact. finiti focuses on delivering customer experience (CX) AI solutions that improve business outcomes by optimizing interactions and enhancing conversation quality. Its technology is used globally in healthcare, telecommunications, travel, hospitality, insurance, and banking.

Business identity

Contact email
[email protected]
Phone number
+1 877 234 6484
Operating status
Active
Company type
For Profit
Employee range
1,001-5,000 employees
Revenue range
$1M-$10M
Founded
2006-01-01, Year

Headquarters

Postal code
HM 12
Country code
BJ
Continent
Africa

Capital profile

Funding and company signals

Funding stage
Late Stage Venture
Funding rounds
8
Total equity funding
$120M
Last funding
Debt Financing / 2024-12-09
Last equity funding
Series E
Investors
11
Lead investors
2
Founders
1
Articles
221

Founders and investors

Founders

Zia Chishti

Lead investors

The Resource GroupVista Credit Partners

Investors

GAM InvestmentsGreyrock InvestmentsMcKinsey & CompanyThomas GlocerVista Credit Partners