advoCx

Company profile

advoCx company profile

advoCX provides consultancy and technical services focused on the Zendesk customer service platform. The company designs and implements new Zendesk instances tailored to client workflows and customer service operations. It reviews and optimizes existing Zendesk setups through structured assessment and configuration engagements. advoCX develops integrations and customisations, including custom apps, help center branding, and API-based connections with in-house systems. It also offers ongoing Zendesk administration as a managed service, handling configuration updates and reporting for clients across sectors such as retail, fintech, healthcare, travel, and technology.