Getting started with Dureach

Learn the Dureach workspace, the signals-to-pipeline workflow, and the safest first steps.

Learn your way around Dureach and follow a sensible first workflow.

What Dureach connects

The main workflow is Signals → Leads → Enrichment → Decision → Outreach → Pipeline. Start with a shipment, website visit, company search, or reply. Confirm the company, find and verify a contact, review any AI suggestion, and only then send or assign work.

  1. Confirm your workspace and role in Settings → Account & Settings.
  2. Connect one sending account from Email Accounts and resolve any provider or DNS warnings.
  3. Review Settings → Billing & Usage so you know which actions consume credits or are plan-gated.
  4. Search one company or shipment and open its profile before creating a list.
  5. Add one contact, verify the available fields, and record the source of the contact.
  6. Draft a small campaign, send a test, and inspect the preview before enabling delivery.
  7. Watch replies in Unibox and record the next action in CRM.

Choose a task

Common first-run problems

An empty result may mean the filters are too narrow. A disabled action usually means a role, plan, credit, connection, or verification requirement is missing. Check the relevant setup guide before trying again, and never paste an API key or password into a support request.

First workspace walkthrough

  1. Open the dashboard and confirm the workspace name.
  2. Visit Settings → Integrations and connect a sender only if outreach is part of your workflow.
  3. Search one company or trade record and save the reviewed account.
  4. Find one contact, review the returned fields, and add it to a list.
  5. Open the relevant guide for enrichment, campaign setup, CRM handoff, or AI research.

The first successful result should be a reviewed record with a clear owner and next action, not an unreviewed bulk export.