Qualification Control Tower: AI-Driven Lead Scoring
Table of Contents
Eligibility management that no longer relies on tables
Lead scoring, assignments, and checklists often reside in shared cloud drives. Qualification Control Tower embeds them into the product, and the revenue operation is updated once and the system executes it automatically; the AI agents enrich customer information, analyze personas and signals, craft personalized copy, and reply instantly.
Scoring engine
- Configure multi-dimensional models such as fitness, intention, and interaction through sliders, and scores are updated immediately when new data arrives.
- AI will translate the calculation results into natural language, allowing sales to understand “why this lead is hot” and provide intelligent reply suggestions.
Routing and SLA
- Assign leaders by region, industry, team capacity or service level.
- Set SLA timing for first contact, follow-up, and transfer, and automatically upgrade and trigger reminders when timeout occurs.
Compliance and Reporting
Audit logs record every adjustment, ideal for teams or agency clients who need compliance records. Dashboards display conversion rates by score band, proving the value of the model and making KPIs visible to management.
industry experience
We are developing AI scenario simulation - select a new customer acquisition channel, the system immediately estimates routing load and response time, meets the draft requirements of lead-routing and lead-prospecting-tools, and continues to expand the AI agents enrich customer information, analyze personas and signals, craft personalized copy, and reply instantly.