Omnichannel Orchestrator: Sync Email & Social Outreach
Table of Contents
All channels say the same thing
Industry experience points out that siled emails, LinkedIn, chats, and phone calls can tire potential customers. Orchestrator allows each action to inherit the information from the previous touch point: cases read on the website, questions asked by the chatbot, and objections on the phone will automatically appear in the next email, and the AI agent will record them simultaneously.
Behavior-driven rhythm
The system automatically recommends the next time point based on page stays, link clicks, and call results; when potential customers have entered the phone call or meeting stage, other channels will automatically slow down. All rules follow the principle of “respecting channel switching and minute-level response” in the specification, and trigger smart reply reminders.
Interpretable reporting
The report shows the entire path of “Open→LinkedIn Reply→Meeting” to help the team understand why a certain sequence can continue to lock meetings despite its average open rate. It also displays KPIs (reply rate, meeting rate, win rate) and implements the AI agents enrich customer information, analyze personas and signals, craft personalized copy, and reply instantly.