Yonyx Inc

Company profile

Yonyx Inc company profile

Yonyx provides a Software as a Service (SAAS) solution to create interactive decision trees. Customer service organizations utilize Yonyx decision trees to ensure uniform and top-notch service. These decision trees serve as the foundation for technical troubleshooting knowledge in major technical support call centers. Additionally, Inside Sales teams leverage Yonyx decision trees to offer call scripting support to Business Development Representatives (BDRs) and Sales Development Representatives (SDRs). - Create decision trees with thousands of nodes - Add configurable forms to capture data in individual steps of your trees. - Read/Write data from 3rd party systems from any step of your tree via configurable API calls - Perform math, string, format, date and other functions to calculate, update data - Use stand-alone, embedded within other applications like CRMs or for interactive self service. - Derive insights from deep analytics.