SuperStaff

Company profile

SuperStaff company profile

SuperStaff is a prominent Business Process Outsourcing (BPO) provider, delivering extensive operational support across diverse locations – offshore in the Philippines, nearshore in Colombia, and onshore in the United States. Initially established as a captive market for its parent company in the health and biopharma sectors, SuperStaff has evolved remarkably. With decades of expertise, we have expanded our service portfolio beyond our origins. Our influence extends internationally, and we have become adept at crafting customized outsourcing solutions tailored for startups and enterprises featured in Forbes rankings. Established in 2009, SuperStaff was founded as the in-house BPO provider of our parent company, a US-based manufacturing firm specializing in medical supplies and technologies. After over a decade, our call centers continue to thrive, working round-the-clock to serve tech and healthcare clients in nine languages. We are passionate about giving our clients a competitive edge by providing tailor-fit outsourcing solutions aligned with their business goals and company culture. Our Philippine headquarters has access to a vast talent pool and offers a full range of outsourcing services — from customer support, recruitment process outsourcing, and knowledge process outsourcing to programming and development. No matter how challenging the process may be, SuperStaff’s Philippine headquarters is committed to delivering success, going above and beyond what our duty demands. We are committed to building lasting collaborative partnerships that add value and achieve high-yielding results. SuperStaff guarantees reliability, transparency, and scalability in our approach to outsourcing. For the past 11 years, we have worked with businesses of all sizes, from start-ups seeking business growth to established Forbes-ranked enterprises looking to reduce operational expenses. Looking forward, SuperStaff would like to become an indispensable name in the outsourcing sector as manifested by our successful client roster and talents unrivaled elsewhere in the BPO industry.