Spitch

Company profile

Spitch company profile

Spitch is a global provider of Conversational AI solutions, established in 2014 and headquartered in Switzerland with extensive presence across Europe, Middle East, North and Latin America, and Central Asia. Spitch enables AI-driven digital transformation in contact centers providing end-to-end solutions, strategic consulting, and professional services. Spitch owns and is constantly developing its proprietary core technology as well as integrates third-party tech from hyperscalers and customers’ AI teams to deliver the most efficient solution for each use case and ensure outstanding time-to-market. Spitch offers a diverse range of products in both voice and text, including virtual assistants, voice biometrics, speech analytics, chat platform, knowledge base, agent assistant suite, and other constantly evolving additions of new products. These are parts of a unified Spitch omnichannel conversational AI platform and have flexible deployment options (secure cloud, hybrid, or fully on-premises) to ensure data privacy as well as adherence to the current and upcoming AI legislation. Spitch’s greatest asset is each and every customer. We are focused on addressing our customers' immediate needs and strategic long-term goals, especially given turbulent contact center industry shifts. Swiss origin guarantees high-quality: Spitch has a growing customer base, including top Swiss banks and insurance companies, public administrations, and companies in many industries. Spitch is committed to leveraging AI for specific human tasks, ensuring significant ROI and improving the customer and employee experience.