Six Eleven Global Teleservices

Company profile

Six Eleven Global Teleservices company profile

Welcome To Six Eleven Global Teleservices We understand the importance of delivering the basic: attention to instructions accompanied by an accurate and timely response to the problem. We provide simple yet accurate and reliable solutions to all your BPO needs. As a strategic partner, SixEleven provides a 24/7 inbound and outbound support enterprise than can improve your company's position in today's very competitive and highly technologically involved market. We take pride in utilizing today's state of the art technologies by incorporating them in to our day to day operations, while keeping things simple and precise to achieve specific goals. We provide you with the solutions and with services that work. SixEleven Global Services and Solutions is a 500 seat contact center. We started our operations in May of 2006. We are located in the heart of the metropolitan city of Davao and General Santos City in the Philippines. On January 2007, SixEleven expanded and opened its Manila-based 200-seat call center. We are proud to be the first Filipino-owned and Mindanao-based international contact center designed to provide quality services in various arenas of Sales, Marketing and Customer Support. We house an army of individuals committed to Excellence and Professionalism. Equipped with the most modern facilities and state-of-the-art technology such interactive voice responses, automatic call distribution, predictive dialing, automatic number identification, web collaboration, and email management. We are committed to provide our clients with quality and highly effective Customer Relationship Management services designed to answer their needs for corporate productivity, growth and profitability. SixEleven provides a complete line of Customer Relationship Management support services designed to complement the needs of technology-driven companies, adding value to their business operations, product and brand development and after-sales services. Vision To provide our clients with highly effective and quality customer relationship management services designed to answer the corporate needs for: organizational efficiency, productivity, growth and profitability. We aim to provide our clients with real solutions to help them adapt to the rapidly changing environment of the technology industry. Mission To provide a complete line of total customer support services, designed to compliment the needs of technology-driven companies, and add value to their business operations, products and services MWith our commitment to excellence, flexibility and integrity, SixEleven Global Services, up to the last employee, aims not only to protect the brand names of our valued clients through outstanding customer service but convert their clients from database entries to loyal consumers of their products and therefore expand business opportunities and ensure growth and profitability.