Servion

Company profile

Servion company profile

Servion enables business transformation for enterprises in the area of customer experience management (CEM). Servion is a platforms=led systems integrator focused on strengthening customer experience strategies by automating and integrating customer interaction channels. Servion’s IP platforms - ServDesignSM, ServIntuitSM, ServInsightsSM, ServCloudTM and ServCareSM – help enterprises to harness the true value of their CX investments and build effective customer engagement hubs. Over the past two decades, Servion has evolved from being a single channel (voice) interaction expert to being an industry pioneer in omni-channel customer experience. Managing over 10 billion customer interactions annually across 60 countries in 6 continents, Servion empowers enterprises to address both traditional and millennial expectations.