ROKSH

Company profile

ROKSH company profile

ROKSH is a B2C grocery delivery marketplace that transforms everyday shopping into a fast, convenient, and personalized experience. Operating in Hungary and Austria, ROKSH enables users to order from over 200,000 products across top retailers like ALDI, PENNY, and METRO, all delivered the same or next day by personal shoppers. The platform offers a unique hybrid model—combining a decentralized logistics network using partner stores (not warehouses or dark stores) with real-time, human-driven customer service. ROKSH’s personal shoppers not only pick and deliver groceries but also communicate with customers about product substitutions or quality issues, ensuring a high-touch, high-quality experience. Backed by AI, ROKSH offers intelligent shopping list creation, recipe recommendations, and real-time chat support to streamline the online grocery journey. With 360K+ orders delivered and €10M+ in GMV, ROKSH is the market leader in the CEE region and is now scaling to new European markets, aiming to redefine grocery shopping with speed, trust, and personalization. Here's our deck: https://hubs.ly/Q03wQBBP0