Observe.AI

United States
Redwood City, California, United States

Company profile

Observe.AI company profile

Observe.AI is transforming customer service with AI agents that speak, think, and act like your best human agents—helping enterprises automate routine customer calls and workflows, support agents in real time, and uncover powerful insights from every interaction. With Observe.AI, businesses boost automation, deliver faster, more consistent 24/7 service and build stronger customer loyalty. Trusted by brands like SoFi, DoorDash, Uber, Accolade, Prudential, Concentrix, Cox Automotive, and Included Health, Observe.AI is redefining how businesses connect with customers—driving better experiences and lasting relationships at every touchpoint.

Business identity

Contact email
[email protected]
Phone number
+1 4152791459
Operating status
Active
Company type
For Profit
Employee range
251-500 employees
Revenue range
$0-$1M
Founded
2017-07-19

Headquarters

Country code
US
Continent
North America

Capital profile

Funding and company signals

Funding stage
Late Stage Venture
Funding rounds
6
Total equity funding
$214M
Last funding
Series C / $125M / 2022-04-12
Last equity funding
Series C / $125M
Investors
21
Lead investors
6
Founders
2
Articles
60

Founders and investors

Founders

Sharath Keshava NarayanaSwapnil Jain

Lead investors

Emergent VenturesMenlo VenturesNexus Venture PartnersScale Venture PartnersSoftBank Vision FundY Combinator

Investors

Hack VCLiquid 2 VenturesMenlo VenturesNexus Venture PartnersY Combinator