Next IT

Company profile

Next IT company profile

Next IT is the intelligent interface company. They deliver award-winning conversational A.I. for customer engagement and workforce support on any endpoint. The company's natural language platform is a layer of technology that sits between people and machines to break down communication barriers and deliver both business value and exceptional user experience. Next IT’s extensible platform, Alme®, powers natural language business products that are continually enhanced through A.I.-powered tools that empower human trainers to assess performance and end-user satisfaction. Next IT has been working with Fortune 1000 clients for over a decade, including: Alaska Airlines, Amtrak, Abbott, Charter Communications, Merrill Lynch, Teva Pharmaceuticals, the U.S. Army and US Citizenship & Immigration Services. The company was founded in 2002 and is based in Spokane, Washington.