Multiasistencia

Company profile

Multiasistencia company profile

Multiasistencia is a leading specialist in comprehensive claims management and repair for home, businesses and condominium insurance policies in a B2B offering for insurance companies. Multiasistencia is currently operating in France, Spain, Italy, Brazil, Portugal and Luxembourg. It has developed for more than 30 years, a unique network of trade professionals with an innovative operating and technological model to manage the repair of claims. Over the last 5 years, it has been transforming its traditional claims management process into a digital one, using new technologies such as artificial intelligent, predictive models, image recognition systems and robotic process automation (RPA). Multiasistencia began operating in 1983. Since then, the company has steadily expanded its presence in other countries (France, Portugal, Italy, Brazil and Luxembourg). It manages more than 1 million files per year, with a staff of circa 1,000 employees and more than 3,000 trade professionals.