Mihup

India
Kolkata, West Bengal, India, 700 091

Company profile

Mihup company profile

Mihup specializes in providing a real-time AI platform designed to transform contact centers. The company offers products such as Mihup Agent Assist, Mihup Interaction Analytics, and Mihup Automated Virtual Agent. These solutions empower contact center agents with real-time cues, coaching, and automation during live customer interactions. Additionally, Mihup Interaction Analytics offers an omnichannel solution that analyzes customer interactions across various channels, including phone calls, to enhance customer experience and operational efficiency. Mihup's technology focuses on leveraging conversational AI to improve customer experience (CX) by automating quality audits and decoding customer interactions.

Business identity

Contact email
[email protected]
Phone number
+91 03340046120
Operating status
Active
Company type
For Profit
Employee range
51-100 employees
Revenue range
$0-$1M
Founded
2016-01-01, Year

Headquarters

Postal code
700 091
Country code
IN
Continent
Asia

Capital profile

Funding and company signals

Funding rounds
4
Total equity funding
$14.3M
Last funding
Series Unknown / $5.9M / 2024-10-16
Last equity funding
Series Unknown / $5.9M
Investors
5
Lead investors
1
Founders
2
Articles
8

Founders and investors

Founders

Biplab ChakrabortyMIchele Molitor

Lead investors

Accel

Investors

AccelAshish KacholiaIdeaspring CapitalJayant KadambiRajesh Jain