Kieddi

Company profile

Kieddi company profile

Kieddi is a multi-agent conversational AI platform that turns customer conversations into revenue while lowering service costs. It orchestrates sales, support, knowledge and ticketing in a single thread, delivering human-like interactions 24/7 across web, WhatsApp and social. Typical outcomes: up to +35% conversion lift, 35–55% containment of repetitive inquiries and 15–35% lower handling time, with KPI dashboards for conversion, containment, AHT and CSAT. Problem: Most businesses still rely on manual processes to handle inquiries, receive orders, and manage sales through digital channels. This leads to inefficiency, missed sales opportunities, and a fragmented, unprofessional customer experience. Value Proposition: Kieddi automates these processes, enabling instant responses, smart product suggestions based on purchase history, real-time inventory management, and automatic order creation, ticketing, and electronic invoicing. Moreover, it converts every customer interaction into valuable data, helping businesses make smarter, data-driven decisions. Target Market: Kieddi is built for retail, food service, local businesses, service providers, financial services, and SMBs — essentially any business managing sales or customer service via digital channels. Key Benefits: - Saves time and operational costs. - Increases conversion rates through fast, personalized responses. - Centralizes all channels into one platform. - Enhances the customer experience. - Provides real-time data analysis for smarter decision-making. With Kieddi, businesses stop answering manually and start selling smart.