Goodays (ex Critizr)

Company profile

Goodays (ex Critizr) company profile

Goodays (formerly Critizr) is Europe's leading Customer Experience Management Platform. Founded in 2012, our vision is to make commerce better for everyone - for merchants and customers. Goodays helps hundreds of leading global brands deliver personal customer experiences at scale, without losing that welcomed human touch. The Goodays Customer Experience Management platform makes it easier to have personal and human experiences at scale. It's used in 32 countries by over 150 of Europe's biggest companies, including Carrefour, New Look, Monoprix, Domino's and Jules. Giving over 70,000 business locations, CEO’s, CX and insights teams the tools they need to deliver better customer experiences, increase NPS, improve customer satisfaction, drive loyalty and recapture previously unsatisfied customers. We ensure that you can spark real connections and engage in better, deeper and more frequent experiences with everyone while keeping things simple so that you can focus on actioning the metrics that truly matter.