Genesys

United States
New Lisbon, Wisconsin, United States, 94014

Company profile

Genesys company profile

Genesys® empowers more than 8,000 organizations worldwide to create the best customer and employee experiences. With agentic AI at its core, Genesys Cloud™ is the AI-Powered Experience Orchestration platform that connects people, systems, data and AI across the enterprise. As a result, organizations can drive customer loyalty, growth and retention while increasing operational efficiency and teamwork across human and AI workforces. To learn more, visit www.genesys.com.

Business identity

Contact email
[email protected]
Phone number
(650)466-1100
Operating status
Active
Company type
For Profit
Revenue range
$100M-$1B
Founded
1990-01-01, Year

Headquarters

Postal code
94014
Country code
US
Continent
North America

Capital profile

Funding and company signals

Funding stage
M And A
Funding rounds
4
Total equity funding
$3B
Last funding
Corporate Round / $1.5B / 2025-07-31
Last equity funding
Corporate Round / $1.5B
Investors
9
Lead investors
3
Founders
2
Articles
845
Exited on
2012-02-01

Founders and investors

Founders

Alec MiloslavskyGreg Shenkman

Lead investors

PermiraSalesforce VenturesServiceNow

Investors

BlackRockHellman & FriedmanPermiraSalesforce VenturesTCV