CarPal

Company profile

CarPal company profile

CarPal was one of the pioneering on-demand logistics service based on the sharing economy in Singapore. Through its revolutionary urban logistics & on-demand delivery platform, businesses and consumers could connect real-time with local couriers, who delivered goods or run errands on their behalves anywhere in a city. CarPal opened a new world where local supply chain management and analytics became a breeze and fun to operate. Over the years, CarPal had steadily grown into a popular and reliable last-mile delivery service for consumers and businesses alike, delivering anything from fresh food, flowers, household items to furnitures. Tapping into a pool of over 10,000 freelance drivers with a wide spectrum of vehicles, CarPal maintained a high quality of service through extensive driver onboarding process, driver performance management and unparalleled customer support. In late 2016, CarPal launched “CarPal Fleet” - a cloud-based enterprise technology that allowed businesses to have a transparent overview of last-mile delivery while managing an adaptive hybrid fleet, giving businesses the tool to compete with the likes of Amazon or Uber. The platform provided a fully-customized service, giving businesses a better control of all elements related to last-mile delivery. Some of the key features included order monitoring, live tracking, route optimization, API integrations, data and analytics, etc. The company was acquired by HH VC Investments in 2021 and operations ceased subsequently.